privacy policy
Queendom Retreats (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a retreat, or otherwise interact with us, including for U.S. and Australian residents.
1. Information We Collect
We may collect the following types of information:
*Personal Information: Name, email address, phone number, billing details, passport information (if required for travel arrangements), and other details you provide when booking or enquiring about a retreat.
*Health & Wellness Information: Relevant information you voluntarily provide for retreat participation, such as dietary requirements, allergies, or medical notes.
*Technical Information: IP address, browser type, device details, and browsing behavior collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
*Process bookings, payments, and travel arrangements.
*Communicate with you about your retreat, updates, promotions, and offers via email, phone, or text messages.
*Provide a safe and tailored retreat experience.
*Improve our website, services, and marketing.
*Comply with legal obligations.
Marketing Communications:
*By providing your contact information, you consent to receive marketing communications.
*You may opt out at any time. Email communications comply with the CAN-SPAM Act (U.S.), and text messages comply with TCPA regulations.
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only in the following situations:
*Service Providers: With trusted third parties who assist with bookings, accommodation, transport, or payment processing.
*Legal Requirements: If required by law or to protect rights, safety, or property.
*Retreat Operations: With facilitators or staff who need limited information to support your participation.
4. Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. International Transfers
Queendom Retreats operates internationally (including in Fiji). Your personal data may be transferred to and stored in countries outside your home country. By providing your information, you consent to these transfers.
6. Your Rights
U.S. Residents
Depending on your location, you may have rights to:
*Access the personal information we hold about you.
*Request corrections or updates.
*Request deletion of your information (subject to retention obligations).
*Opt out of marketing communications.
California Residents (CCPA/CPRA):
*The right to know what personal information is collected, used, shared, or sold.
*The right to request deletion of personal information.
*The right to opt out of the sale or sharing of personal information. (We do not sell personal data.)
Australian Residents
Under the Australian Privacy Principles (APPs), you may have the right to:
*Access personal information we hold about you.
*Request corrections or updates to your information.
*Complain if you believe we have breached your privacy.
*Request that we limit or restrict the use of your personal information in certain circumstances.
*To exercise your rights, please contact us at jacinta@jacintamae.com.au
7. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, personalise content, and for marketing purposes.
*Consent: By using our website, you consent to the use of cookies, unless you disable them in your browser settings.
*Your Choices: You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
*California Residents: You have the right to opt out of the “sale” or sharing of personal information collected via cookies. To exercise this right, please visit our Do Not Sell My Information page [insert link] or contact us.
8. Retention of Information
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Magical Photography Pty Ltd T/As Queendom Retreats
Email: jacinta@jacintamae.com.au
Phone: +61432 997 347
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