SMS policy

Queendom Retreats (“we,” “our,” or “us”) may send text messages (SMS) to you for booking updates, retreat information, and other communications related to our services. This policy explains your rights and how we comply with U.S. and Australian messaging laws.

1. Purpose of SMS Communications
We primarily use SMS/text messages for logistical purposes, including:
*Reminders about scheduled calls or consultations.
*Retreat appointment confirmations and updates.
*Important operational information regarding your bookings.

Occasionally, we may send marketing messages about retreats, offers, or events. Marketing messages are infrequent and will always allow you to opt out.

2. Consent to Receive SMS
By providing your mobile phone number, you expressly consent to receive SMS/text messages from Queendom Retreats for both logistical and occasional marketing purposes.

You may opt out at any time. Standard message and data rates may apply.

3. Opt-In Requirements
U.S. Residents: Under the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act, we must obtain your prior express written consent before sending marketing SMS. By providing your number and opting in, you agree to receive both logistical and occasional marketing text communications.

Australian Residents: Under the Australian Spam Act 2003, you must provide express consent to receive commercial SMS.

Consent may be provided via:

*Completing an online booking form with your mobile number.
*Selecting a checkbox indicating you wish to receive SMS communications.
*Texting a keyword to our SMS number to opt in.

4. Opt-Out / Stop Instructions
You may stop receiving SMS messages at any time by:

*Replying “STOP” to any SMS received from Queendom Retreats.
*Contacting us directly at jacinta@jacintamae.com.au or +61432997347.

Once you opt out, you will no longer receive marketing messages. Important transactional or operational messages (e.g., booking confirmations or safety alerts) may still be sent if legally required.

5. Message Frequency
*Logistical messages are sent as needed to support your bookings, appointments, or retreat participation.
*Marketing messages are sent rarely and only occasionally, with clear opt-out options provided.

6. Data Privacy
*Your mobile number and associated data are stored securely and will only be used for SMS communications by Queendom Retreats.

*We do not sell or share your mobile number with third parties for marketing purposes.
*SMS communications may contain links to our website, which is governed by our full Privacy Policy.

7. International SMS
SMS may be sent from or received while you are outside your home country. International messaging rates may apply depending on your mobile carrier.

8. Changes to This Policy
We may update this SMS/Text Messaging Privacy & Consent Policy at any time. Any updates will be posted on our website with the revised effective date.

9. Contact Us
For questions about this policy or to manage your SMS preferences, please contact us at:

Magical Photography Pty Ltd T/As Queendom Retreats
Email: jacinta@jacintamae.com.au
Phone: +61432 997 347

Last updated 27 September 2025

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